When you are at a hearing, the person in charge, called the arbitrator, decides how it will work. The arbitrator tries to be fair and make a decision based on what is right, rather than following strict rules. They will look at the main points of the case and try to make a decision that is fair to everyone.

If you or someone else involved in the hearing does not show up, the arbitrator can still go ahead with the hearing. The arbitrator will make decisions based on equity, good conscience, and the substantial merits of the case. They will try to do what is fair and right, even if someone is not there to take part.