200Regulations

1. The Governor-General may, by Order in Council made on the recommendation of the Minister, make regulations for all or any of the following purposes:

2. prescribing the information that drinking water suppliers, or classes of drinking water supplier, must provide to consumers, including—
   1. the legislative requirements that apply to a supplier’s drinking water supply; and
   2. whether drinking water that is supplied by a supplier meets those legislative requirements; and
   3. how a consumer may make a complaint to a drinking water supplier; and
   5. the form in which information must be provided to consumers, and its frequency:
3. prescribing requirements relating to consumer complaints that drinking water suppliers, or classes of drinking water supplier, must meet, including requirements for—
   1. investigating consumer complaints; and
   2. the time frame for making decisions on consumer complaints; and
   3. notifying decisions on complaints, including any action that was taken to resolve the matters that gave rise to the complaint; and
   4. records that drinking water suppliers must keep about consumer complaints:
4. prescribing requirements for annual reporting about consumer complaints to the Water Services Authority by drinking water suppliers, or classes of drinking water supplier, including—
   1. the number of complaints that have been received; and
   2. the outcome of complaints, including any action taken:
5. prescribing, for the purposes of subpart 1AA of Part 3, the National Engineering Design Standards (NEDS) developed or updated by the Water Services Authority:
6. prescribing matters relating to the following:
   1. wastewater environmental performance standards:
   2. stormwater environmental performance standards:
   3. infrastructure design solutions:
7. prescribing matters relating to identity cards:
8. prescribing the time frame, and form and manner, in which information required to be provided to the Water Services Authority under this Act must be provided:
9. prescribing fees or charges for doing any act or providing any service for the purposes of this Act or regulations:
10. identifying the offences in or under any legislative requirement made under this Act that are infringement offences, including offences for the breach of or failure to comply with a specified provision, direction, condition, notice, or requirement:
11. prescribing infringement notices, infringement reminder notices, and infringement forms of any other kind:
12. prescribing the amounts, up to a maximum of $1,000 for an individual and $3,000 for a body corporate or an unincorporated body, of infringement fees that are payable for infringement offences, including different fees for a first offence, a second offence, and subsequent offences:
13. providing for any other matters contemplated by this Act, necessary for its administration, or necessary for giving it full effect.

14. Regulations under subsection (1)(ca) may prescribe different standards and requirements to apply in different specified regions and districts.

15. The Minister must not recommend making regulations under subsection (1)(ca) unless satisfied that, in developing the NEDS, the Water Services Authority consulted in accordance with section 97E.

16. Regulations made under subsection (1)(f) may—

17. specify the amount of the fees or charges, or a method of calculating or ascertaining the amount of the fees or charges; and
18. prescribe different fees and charges for different classes of person; and
19. prescribe the manner in which fees or charges must be calculated; and
20. prescribe the circumstances and way in which fees or charges can be refunded, waived, or reduced.

21. Regulations made under this section are secondary legislation (see Part 3 of the Legislation Act 2019 for publication requirements).