57ZAInformation disclosure requirements relating to consumer protection

1. The Commission may include requirements relating to protecting consumers of water services in any information disclosure regulation that applies under subpart 12 of Part 4 (see sections 57D and 57E).

2. Those requirements may require the disclosure of information about consumers’ experience of the services provided by their supplier, including—

3. the number of complaints received by the supplier:
4. the nature of those complaints:
5. when each complaint was received and how long it took to resolve it:
6. how the complaint was resolved.

7. This section does not limit the other powers of the Commission under this or any other Act.