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Commerce Act 1986

Consumer protection in relation to water services - Other measures relating to protecting consumers of water services - Service quality codes

57ZC: Purpose of service quality code

You could also call this:

"Rules to make water services better for users"

Illustration for Commerce Act 1986

The purpose of a service quality code is to improve service quality to reflect the demands of consumers of water services. You can think of it like a set of rules to make sure water services are good enough for the people using them. If you want to learn more about this, you can compare it to s 233 to see how it fits into the bigger picture of the law.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1506106.

Topics:
Environment and resources > Food and water safetyHealth and wellbeing > Food and water safetyMoney and consumer rights > Consumer protection
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57ZB: Regulations relating to protecting consumers of water services, or

"Rules to Protect You When Using Water Services"

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57ZD: Commission may issue guidelines to industry about service quality codes, or

"The Commission helps the water industry by giving guidelines on rules for good water services."

Part 4AConsumer protection in relation to water services
Other measures relating to protecting consumers of water services: Service quality codes

57ZCPurpose of service quality code

  1. The purpose of a service quality code is to improve service quality to reflect the demands of consumers of water services.

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Notes
  • Section 57ZC: inserted, on , by section 15 of the Local Government (Water Services) (Repeals and Amendments) Act 2025 (2025 No 43).