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Commerce Act 1986

Consumer protection in relation to water services - Other measures relating to protecting consumers of water services - Compliance

57ZP: Offence relating to Commission service quality codes

You could also call this:

"Breaking service quality rules can get you in trouble with the law"

Illustration for Commerce Act 1986

If you know that some services have to follow a Commission service quality code, you must not break the code rules on purpose. You also must not break the rules if you have been given an order under section 57ZO to follow the code. If you break these rules, you can get in trouble with the law. You might have to pay a fine of up to $200,000 if you are an individual, or up to $1 million if you are a company.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1506121.

Topics:
Money and consumer rights > Consumer protectionBusiness > Fair trading
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57ZO: Order requiring regulations to be complied with, or

"Court order to make someone follow the rules"

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57ZQ: Overview of sections 57ZR to 57ZT, or

"What happens if someone breaks the service quality rules"

Part 4AConsumer protection in relation to water services
Other measures relating to protecting consumers of water services: Compliance

57ZPOffence relating to Commission service quality codes

  1. A person commits an offence if—

  2. the person, knowing that particular services are subject to a Commission service quality code, intentionally contravenes a code requirement in respect of the services; or
    1. the person is subject to an order under section 57ZO and fails to comply with the order.

      1. A person who commits an offence under subsection (1) is liable on conviction to a fine not exceeding $200,000, in the case of an individual, or $1 million, in any other case.

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      Notes
      • Section 57ZP: inserted, on , by section 15 of the Local Government (Water Services) (Repeals and Amendments) Act 2025 (2025 No 43).