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Commerce Act 1986

Consumer protection in relation to water services - Overview, purpose, interpretation, and application of this Part

57W: Overview of this Part

You could also call this:

"Introduction to rules that protect you when using water services"

Illustration for Commerce Act 1986

This part of the law is about protecting you as a consumer when it comes to water services. It has a few different sections that do different things. The first section has some introductory information about water services and the companies that supply them. The subpart 2 section lets the Commission add rules to protect you when companies have to share information about their water services. The subpart 3 section has rules to protect you in other ways, like how companies handle complaints and what kind of service they must provide. This section is just a guide to help you understand the rest of this part of the law.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1506084.

Topics:
Money and consumer rights > Consumer protectionBusiness > Fair trading
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57V: Additional matters relating to regulation of water services, or

"Extra rules about water services are explained in a special part of the law"

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57X: Purpose of this Part, or

"What this part of the law is about: protecting you when you use water services"

Part 4AConsumer protection in relation to water services
Overview, purpose, interpretation, and application of this Part

57WOverview of this Part

  1. In this Part,—

  2. this subpart contains preliminary provisions in relation to water services and water services suppliers:
    1. subpart 2 enables the Commission, in relation to water services, to include requirements relating to consumer protection in any information disclosure requirements that apply under Part 4:
      1. subpart 3 makes provision for other consumer protection measures in relation to water services, including—
        1. regulations relating to consumer protection (including regulations about consumer complaints and dispute resolution); and
          1. service quality codes.

          2. This section is intended only as a guide to the general scheme and effect of this Part.

          Compare
          Notes
          • Section 57W: inserted, on , by section 15 of the Local Government (Water Services) (Repeals and Amendments) Act 2025 (2025 No 43).