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Commerce Act 1986

Consumer protection in relation to water services - Other measures relating to protecting consumers of water services - Compliance

57ZJ: Commission must monitor compliance

You could also call this:

"The Commission checks if companies are following the rules to keep everything fair."

Illustration for Commerce Act 1986

The Commission has to check if suppliers are following the rules set out in regulations or in a Commission service quality code. You can think of the Commission like a referee, making sure everyone plays by the rules. When the Commission checks, it can consider how big or complicated a supplier is, or what kind of water services they provide.

The Commission can ask a supplier to provide information to check if they are following the rules, and this can include a written statement saying if they have complied, a report signed by an auditor, or other information to help the Commission decide. The Commission can also ask for a certificate signed by a board member or the person in charge of the supplier, to confirm that the information provided is true and accurate. The Commission has powers under section 98 that it can use to get this information.

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This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1506114.

Topics:
Business > Industry rulesBusiness > Fair tradingMoney and consumer rights > Consumer protection
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"How the Commission makes or changes rules for good service quality"

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Part 4AConsumer protection in relation to water services
Other measures relating to protecting consumers of water services: Compliance

57ZJCommission must monitor compliance

  1. The Commission—

  2. must monitor compliance by suppliers with any requirements set out in regulations under this Part or in a Commission service quality code; and
    1. in doing so, may have regard to the scale, complexity, and risk profile of a supplier or the type of water services being provided by the supplier.

      1. For the purpose of monitoring compliance with any of those requirements, the Commission may, in addition to exercising its powers under section 98, issue a written notice to a supplier requiring it to provide any or all of the following:

      2. a written statement of whether the supplier has complied with the requirement:
        1. a report on the written statement that is signed by an auditor in accordance with any form specified by the Commission:
          1. sufficient information to enable the Commission to properly determine whether the requirement has been complied with:
            1. a certificate in the form specified by the Commission, and signed by at least 1 board member of the supplier or, if there is no board, the person who operates the supplier, confirming the truth and accuracy of any information provided under this section.

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              Notes
              • Section 57ZJ: inserted, on , by section 15 of the Local Government (Water Services) (Repeals and Amendments) Act 2025 (2025 No 43).