Immigration Act 2009

Core provisions and matters in relation to decision making - Processing claims and applications for visas and entry permission

26: How claims and applications for visas and entry permission processed

You could also call this:

“Processing rules for visa and entry permission applications and claims”

The Minister or an immigration officer can decide how to process applications for visas or entry permission. However, there might be special rules about how to handle certain types of visa applications.

A refugee and protection officer can decide how to process claims, unless there are specific rules that say otherwise.

The chief executive can give general instructions to immigration officers and refugee and protection officers about how to process applications or claims. These officers must follow these instructions.

When giving instructions, the chief executive can consider whatever they think is important. These instructions can apply to any applications or claims, even if they’re different from previous instructions or change the order of processing.

It’s up to the immigration officer or refugee and protection officer to decide if they’re following the instructions correctly. You can’t appeal their decision or take it to court.

The chief executive can arrange for help in processing applications and claims. The general instructions are part of the Department’s rules and practices, but they’re not the same as immigration instructions.

Immigration officers and refugee and protection officers don’t have to process applications or claims in any particular way unless they’re told to by general instructions, specific immigration instructions, or certain regulations.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM1440620.

Topics:
Immigration and citizenship > Visas
Immigration and citizenship > Border control
Government and voting > Government departments

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“Immigration instructions must be publicly available and accessible”


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27: Reasons for decisions must be given if visa or entry permission refused to certain persons, or

“You can ask for written reasons if you're refused a visa or entry to New Zealand”

Part 2 Core provisions and matters in relation to decision making
Processing claims and applications for visas and entry permission

26How claims and applications for visas and entry permission processed

  1. The order and manner of processing any application for a visa or entry permission is a matter for the discretion of the Minister or an immigration officer.

  2. Subsection (1) applies unless immigration instructions that particularly relate to the order or manner of processing applications for residence class visas, temporary entry class visas, or transit visas require otherwise.

  3. The order and manner of processing any claim is a matter for the discretion of a refugee and protection officer.

  4. Subsection (3) applies unless regulations made under section 400 require otherwise.

  5. However, the chief executive may give general instructions to immigration officers and refugee and protection officers on the order and manner of processing any application or claim, or specified classes of application or claim, and, if so, an immigration officer or a refugee and protection officer must process an application or claim in accordance with those instructions.

  6. In giving any instructions, the chief executive may have regard to such matters as the chief executive thinks fit.

  7. General instructions may apply to any or all applications or claims regardless of the fact that—

  8. the general instructions may be different from those existing at the time that the applications or claims were made; or
    1. the general instructions may result in applications or claims being processed in a different order or manner than would otherwise have occurred.
      1. The question whether an application or claim is processed in an order and manner consistent with any general instructions is a matter for the discretion of the immigration officer or refugee and protection officer concerned, and—

      2. no appeal lies against his or her decision, whether to the Minister, the Tribunal, a court, or otherwise; and
        1. no review proceedings may be brought in any court in respect of—
          1. any general instructions; or
            1. the application of any general instructions; or
              1. any failure by the Minister or an immigration officer to process, or to continue to process, an application; or
                1. any decision by the Minister or an immigration officer to process (including a decision to continue to process), or any decision not to process (including a decision not to continue to process), an application.
                2. The chief executive may make arrangements for providing assistance to the Minister, immigration officers, and refugee and protection officers in processing applications and claims.

                3. To avoid doubt, general instructions given under this section—

                4. are matters of rules and practice of the Department; and
                  1. are not immigration instructions.
                    1. To avoid doubt, nothing in this Act, or in any other law or enactment, requires an immigration officer or a refugee and protection officer to process an application or claim in any particular order or manner unless required to do so by—

                    2. general instructions given under this section; or
                      1. immigration instructions that particularly relate to the order or manner of processing applications for residence class visas, temporary entry class visas, or transit visas; or
                        1. regulations made under section 400.
                          Compare
                          Notes
                          • Section 26(3A): inserted, on , by section 6(1) of the Immigration Amendment Act 2013 (2013 No 39).
                          • Section 26(10)(b): amended, on , by section 6(2) of the Immigration Amendment Act 2013 (2013 No 39).
                          • Section 26(10)(c): inserted, on , by section 6(3) of the Immigration Amendment Act 2013 (2013 No 39).