Part 7Complaints and discipline
Complaints service
125Functions of New Zealand Society of Conveyancers in relation to complaints service
The functions of the New Zealand Society of Conveyancers, in administering the complaints service established by it under section 121(2), are as follows:
- to ensure that places are provided at which complaints about conveyancing practitioners and other persons who belong to the classes of persons described in section 121(2)(a) to (c) may be lodged:
- to give appropriate publicity both to the places at which complaints about conveyancing practitioners and other persons who belong to the classes of persons described in section 121(2)(a) to (c) may be lodged and to the procedure to be used in lodging such complaints:
- to publish information with a view to making it known that complaints about conveyancing practitioners and other persons who belong to the classes of persons described in section 121(2)(a) to (c) must be in writing and be supported by appropriate documentation:
- to enter into contracts, on behalf of the New Zealand Society of Conveyancers, with persons who provide services to, or are employed to assist, Conveyancing Practitioners Standards Committees:
- to ensure throughout New Zealand both the consistency and the quality of the complaints service:
- to provide assistance to Conveyancing Practitioners Standards Committees and to the office of each such committee:
- to provide to the Legal Complaints Review Officer copies of any complaints that the New Zealand Society of Conveyancers receives about the operation of the complaints service:
- to ensure that decisions of Conveyancing Practitioners Standards Committees, the Legal Complaints Review Officer, and the Disciplinary Tribunal are enforced.