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Lawyers and Conveyancers Act 2006

Complaints and discipline - Complaints service

121: Obligation to establish complaints service

You could also call this:

"Lawyers and conveyancers must have a service to handle complaints about them."

Illustration for Lawyers and Conveyancers Act 2006

You need to know that the New Zealand Law Society must set up a complaints service. This service is to receive complaints about lawyers, former lawyers, and people who work for them. It is also for complaints about incorporated law firms and their former employees. The New Zealand Society of Conveyancers must do the same thing. They must set up a complaints service to receive complaints about conveyancing practitioners and people who work for them. This includes complaints about incorporated conveyancing firms and their former employees.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM366157.

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120: Purposes, or

"Why lawyers and conveyancers are disciplined or complained about"

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122: Rules, or

"Rules to Follow When Complaining About a Lawyer"

Part 7Complaints and discipline
Complaints service

121Obligation to establish complaints service

  1. The New Zealand Law Society must establish a complaints service to receive complaints about—

  2. lawyers and former lawyers; and
    1. incorporated law firms and former incorporated law firms; and
      1. employees and former employees of lawyers and incorporated law firms.

        1. The New Zealand Society of Conveyancers must establish a complaints service to receive complaints about—

        2. conveyancing practitioners and former conveyancing practitioners; and
          1. incorporated conveyancing firms and former incorporated conveyancing firms; and
            1. employees and former employees of conveyancing practitioners and incorporated conveyancing firms.