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69AAD: Limitation on frequency of requests
or “You can only ask your boss for changes to your work a certain number of times.”
You could also call this:

“The boss must quickly tell you if they agree with your request to change how you work.”

Your employer must respond to your request as quickly as possible. They have to give you an answer in writing within one month of getting your request. They need to tell you if they approve or refuse your request.

If your employer says no to your request, they must explain why in the written notice. They have to say that they’re refusing because of a reason in section 69AAF(2) or (3). They need to tell you which specific reason they’re using to say no, and explain why that reason applies to your situation.

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Next up: 69AAF: Grounds for refusal of request by employer

or “An employer can say no to a worker's request for different work hours only for certain reasons.”
Next

Part 6AA Flexible working
Duties of employer

69AAEEmployer must notify decision as soon as possible

  1. An employer must deal with a request as soon as possible, but not later than 1 month after receiving it, and must notify the employee in writing of whether his or her request has been approved or refused.

  2. If the employer refuses an employee's request, the notification given under subsection (1) must—

  3. state that the request is refused because of a ground specified in section 69AAF(2) or (3); and
    1. state the ground for refusal; and
      1. explain the reasons for that ground.

        Notes
        • Section 69AAE: replaced, on , by section 27 of the Employment Relations Amendment Act 2014 (2014 No 61).