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143: Object of this Part
or “This part sets up ways to help people solve problems at work and make sure jobs go well.”
You could also call this:

“Help for solving work problems between bosses and workers”

The chief executive must hire people to provide mediation services. These services are meant to help with all types of employment relationships. This includes relationships between an employer and an employee, even when the work is controlled by another party.

Mediation services can include many things. They can give you general information about your rights and responsibilities at work. They can tell you about services that can help if you have problems at work. They can also help make sure things run smoothly in employment relationships.

These services can help you solve your work problems quickly and effectively. They can deal with many different situations. If you need help setting new terms and conditions for your job, these services can assist you with that too.

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Next up: 144A: Dispute resolution services

or “ The government can help solve problems for people who work together, even if they're not boss and employee. ”
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Part 10 Institutions
Mediation services

144Mediation services

  1. The chief executive must employ or engage persons to provide mediation services to support all employment relationships.

  2. For the purposes of this section, employment relationships include those between an employer and an employee employed by the employer where the work performed is under the control or direction of a controlling third party.

  3. Those mediation services may include—

  4. the provision of general information about employment rights and obligations:
    1. the provision of information about what services are available for persons (including unions and other bodies corporate) who have employment relationship problems:
      1. other services that assist the smooth conduct of employment relationships:
        1. other services (of a type that can address a variety of circumstances) that assist persons to resolve, promptly and effectively, their employment relationship problems:
          1. services that assist persons to resolve any problem with the fixing of new terms and conditions of employment.

            Notes
            • Section 144(1A): inserted, on , by section 9 of the Employment Relations (Triangular Employment) Amendment Act 2019 (LI 2019 No 36).