Plain language law

New Zealand law explained for everyone

Gambling Act 2003

Harm prevention and minimisation, enforcement, and other matters - Admission to venues

308: Requirement to develop policy for identifying problem gamblers

You could also call this:

"Gambling venues must have a plan to help people with gambling problems"

Illustration for Gambling Act 2003

If you have a licence to run a gambling venue, you must create a policy to identify people who might have a problem with gambling. You have to include certain procedures in your policy, which are outlined in regulations made under section 316. You must follow these rules to help people who are struggling with gambling.

You need to display a notice in your venue telling customers that you have a policy to identify problem gamblers. The notice must also say that customers can ask to see a copy of the policy. You have to make sure your staff use the policy to identify people who might be having problems with gambling.

If you do not follow these rules, you can get in trouble and have to pay a fine of up to $5,000. This can happen if you do not display the notice or if you do not use the policy to help problem gamblers. You must take all reasonable steps to ensure the policy is used correctly.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM210244.

Topics:
Money and consumer rights > GamblingCrime and justice > Criminal law
Previous

307: Admission to class 4 venue and casino venue, or

"Rules for entering or being asked to leave places with gambling, like casinos"

Next

309: Exclusion order may be issued to problem gambler identified under section 308, or

"Help for problem gamblers: venues can stop you from gambling if they think it's hurting you"

Part 4Harm prevention and minimisation, enforcement, and other matters
Admission to venues

308Requirement to develop policy for identifying problem gamblers

  1. The following persons must develop a policy for identifying problem gamblers:

  2. every holder of a class 4 venue licence:
    1. every holder of a casino operator’s licence who is conducting casino gambling.

      1. The policy must include any procedures prescribed by regulations made under section 316.

      2. The venue manager or the holder of a casino operator’s licence must display a notice in the gambling area of the class 4 or casino venue advising customers—

      3. that the venue has a policy for identifying problem gamblers; and
        1. that a copy of the policy will be made available on request.

          1. A venue manager or the holder of a casino operator’s licence, or a person acting on behalf of either of those persons, must take all reasonable steps to ensure that the policy is used to identify actual or potential problem gamblers.

          2. A venue manager, or holder of a casino operator’s licence, who contravenes subsection (3) commits an offence and is liable on conviction to a fine not exceeding $5,000.

          3. A venue manager or the holder of a casino operator’s licence, or a person acting on behalf of either of those persons, who contravenes subsection (4) commits an offence and is liable on conviction to a fine not exceeding $5,000.

          Notes
          • Section 308(3): amended, on , by section 98(1) of the Gambling Amendment Act 2015 (2015 No 3).
          • Section 308(4): replaced, on , by section 98(2) of the Gambling Amendment Act 2015 (2015 No 3).
          • Section 308(5): amended, on , by section 413 of the Criminal Procedure Act 2011 (2011 No 81).
          • Section 308(6): inserted, on , by section 98(3) of the Gambling Amendment Act 2015 (2015 No 3).