Plain language law

New Zealand law explained for everyone

Accident Compensation Act 2001

Code of ACC Claimants' Rights, and claims - Claims process

54: Responsibility of Corporation to make reasonable decisions in timely manner

You could also call this:

“ACC must make fair choices about your claim quickly”

The Accident Compensation Corporation (ACC) has to make good choices about your claim. They need to do this quickly and for good reasons. When they make a decision, they have to think about what the law says, what kind of decision it is, and everything else that’s important. They can’t take too long to decide, and they can’t make choices without thinking about all the facts.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM100981.

Topics:
Health and wellbeing > Healthcare services Government and voting > Government departments
Previous

53: Time for making claim, or

"When you need to tell ACC about your injury or ask for help"

Next

55: Responsibilities of claimant to assist in establishment of cover and entitlements, or

"Your duties when asking ACC for help after an accident"

Part 3 Code of ACC Claimants' Rights, and claims
Claims process

54Responsibility of Corporation to make reasonable decisions in timely manner

  1. The Corporation must make every decision on a claim on reasonable grounds, and in a timely manner, having regard to the requirements of this Act, the nature of the decision, and all the circumstances.