Accident Compensation Act 2001

Dispute resolution - Reviews

137: Corporation to engage and allocate reviewers

You could also call this:

“ACC hires people to check decisions and assigns them to cases”

The Accident Compensation Corporation (ACC) needs to hire people to be reviewers. They will hire as many reviewers as they think they need.

When someone asks for a review, ACC must quickly find a reviewer to handle it. They will do this even if they don’t think the person has the right to ask for a review.

Sometimes, ACC might need to change the reviewer for a case. If this happens, they must find a new reviewer as quickly as they can.

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136: Corporation to acknowledge receipt of review application, or

"ACC must tell you they got your review application and explain some important rules"


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138: Reviewer's duty to act independently and disclose previous involvement, or

"Reviewers must be fair and tell ACC if they know about the claim already"

Part 5 Dispute resolution
Reviews

137Corporation to engage and allocate reviewers

  1. The Corporation must engage as many persons as it considers necessary to be reviewers under this Part.

  2. As soon as practicable after receiving an application for review, the Corporation must arrange for the allocation of a reviewer to the review even if it considers that there is no right of review in the circumstances.

  3. If for any reason the Corporation has to allocate a new reviewer to a review, the Corporation must do this as soon as practicable after becoming aware of the need to allocate a new reviewer.