The law says that the Accident Compensation Corporation (ACC) has to keep records of all claims. When you make a claim, ACC creates a file for it. They must keep this file for at least 10 years after they last did anything with your claim. This means that even after your claim is settled or closed, ACC will still have a record of it for a long time. This rule helps make sure that information about claims is available if it’s needed in the future.
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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM100998.
The Corporation must keep every claim file for at least 10 years after the date of the latest action the Corporation has recorded on the claim.
