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Accident Compensation Act 2001

Code of ACC Claimants' Rights, and claims - Claims process

55: Responsibilities of claimant to assist in establishment of cover and entitlements

You could also call this:

“Your duties when asking ACC for help after an accident”

When you make a claim for accident compensation, you need to help the Accident Compensation Corporation (ACC) understand your situation. If ACC asks you to, you must give them a certificate from a health professional that includes the information they need. You also need to provide any other relevant information ACC requests.

You must allow ACC to get your medical and other records that relate to your claim. If ACC asks, you need to have a medical check-up with a health professional they choose. ACC will pay for this. You might also need to have other assessments that ACC pays for.

Any time ACC asks, you need to give them a written statement about specific things related to whether you can get or keep getting cover or benefits. If ACC wants, you might need to make this statement as an official declaration or on a form they give you.

Remember, it’s your job to help ACC understand your claim and decide if you can get help. You need to do these things when ACC asks you to, so they can make the right decision about your case.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM100982.

Topics:
Crime and justice > Victim support Health and wellbeing > Healthcare services
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54: Responsibility of Corporation to make reasonable decisions in timely manner, or

"ACC must make fair choices about your claim quickly"

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56: Steps Corporation takes to action claims for cover, or

"How ACC checks and decides on your claim for help after an accident"

Part 3 Code of ACC Claimants' Rights, and claims
Claims process

55Responsibilities of claimant to assist in establishment of cover and entitlements

  1. A person who lodges a claim under section 48 must, when reasonably required to do so by the Corporation,—

  2. give the Corporation a certificate by a registered health professional that deals with the matters, and contains the information, that the Corporation requires:
    1. give the Corporation any other relevant information that the Corporation requires:
      1. authorise the Corporation to obtain medical and other records that are or may be relevant to the claim:
        1. undergo a medical assessment by a registered health professional specified by the Corporation, at the Corporation's expense:
          1. undergo any other assessment at the Corporation's expense.

            1. Whenever reasonably requested to do so by the Corporation, a person who lodges a claim under section 48 must give the Corporation a statement in writing about any specified matters relating to the person's eligibility, or continuing eligibility, for cover or an entitlement.

            2. If the Corporation requires the person to do so, the person must make the statement referred to in subsection (2) as a statutory declaration or in a form supplied by the Corporation.