Accident Compensation Act 2001

Dispute resolution - Reviews

138: Reviewer's duty to act independently and disclose previous involvement

You could also call this:

“Reviewers must be fair and tell ACC if they know about the claim already”

When someone reviews a claim, they must do it on their own without being influenced by others. This is called acting independently.

If you’re asked to review a claim, you need to tell the Accident Compensation Corporation (ACC) if you’ve been involved with that claim before. This doesn’t include times when you were a reviewer. You have to let ACC know about any other ways you might have been involved with the claim.

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"ACC hires people to check decisions and assigns them to cases"


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139: Corporation's duties to secure independence of reviewer, or

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Part 5 Dispute resolution
Reviews

138Reviewer's duty to act independently and disclose previous involvement

  1. A reviewer must act independently when conducting a review.

  2. A reviewer to whom the Corporation proposes to allocate a review must disclose to the Corporation any previous involvement that the reviewer has had in the claim other than as a reviewer.