Telecommunications Act 2001

Designated services and specified services - Standard terms determinations for designated access services and specified services - Application of standard terms determination

30S: Application of standard terms determination

You could also call this:

"Getting a service with standard terms from a provider"

Illustration for Telecommunications Act 2001

If the Commission makes a standard terms determination for a service, you can ask the access provider to supply the service on those terms. You must ask in writing. The access provider must then supply the service on those terms. You can only ask for this if there is no other agreement in place for the service, or if any agreement is more than 18 months old. If you and the access provider have an agreement that is less than 18 months old, you cannot ask for the service on the standard terms.

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This page was last updated on 28 May 2025

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM126052.

Topics:

Money and consumer rights > Consumer protection

30R: Review of standard terms determination, or

"The Commission can check and change the rules for phone and internet services at any time."

30T: Effect of standard terms determination on determination made under section 27, or

"What happens when new standard terms override an old decision about your service"

Part 2Designated services and specified services
Standard terms determinations for designated access services and specified services: Application of standard terms determination

30SApplication of standard terms determination

If the Commission has made a standard terms determination for a designated access service or specified service,—
an access seeker of the service may request an access provider in writing to supply the service on the terms specified in that determination; and
the access provider must comply with the request.

However, subsection (1) does not apply if,—
after the date on which the standard terms determination for the service was made, the access seeker and the access provider entered into an agreement for the supply of the service; and
it is less than 18 months since the date on which that agreement came into force.

Repealed
Repealed

Notes

Section 30S: inserted, on 22 December 2006, by section 13 of the Telecommunications Amendment Act (No 2) 2006 (2006 No 83).
Section 30S(3): repealed, on 13 November 2018, by section 38 of the Telecommunications (New Regulatory Framework) Amendment Act 2018 (2018 No 48).
Section 30S(4): repealed, on 13 November 2018, by section 38 of the Telecommunications (New Regulatory Framework) Amendment Act 2018 (2018 No 48).