Telecommunications Act 2001

Preliminary - Commerce Commission - Telecommunications Commissioner

10A: Power to require supply of information to support functions of monitoring and reporting on retail service quality

You could also call this:

"The Commissioner can ask telecom companies for information to check service quality."

Illustration for Telecommunications Act 2001

The Telecommunications Commissioner can ask a telecommunications service provider for information to help with monitoring and reporting on retail service quality. You can be asked to prepare and produce forecasts, plans, or historical information. The Commissioner can also tell you how to prepare this information, such as what format to use, to support their functions under section 9A(1)(e) and (f).

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This page was last updated on 28 May 2025

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS133940.

Topics:

Business > Industry rulesMoney and consumer rights > Consumer protection

10: Performance of Commission's functions, or

"How the Telecommunications Commission makes decisions"

11: Levy, or

"Service providers must pay a fee, called a levy, to help fund the work of the Telecommunications Commission."

Part 1Preliminary
Commerce Commission: Telecommunications Commissioner

10APower to require supply of information to support functions of monitoring and reporting on retail service quality

For the purpose of carrying out its functions under section 9A(1)(e) and (f), the Commission may, in addition to exercising any of its other powers under this Act, by notice in writing, require any provider of telecommunications services to—
prepare and produce forecasts, forward plans, historical information, or other information; and
apply any methodology or format specified by the Commission in the preparation of forecasts, forward plans, historical information, or other information.

Notes

Section 10A: inserted, on 13 November 2018, by section 26 of the Telecommunications (New Regulatory Framework) Amendment Act 2018 (2018 No 48).