You can appeal to the District Court against a determination if you are a consumer or a party to the dispute and not a scheme member. You must do this within the time allowed under section 244(1). The court can then confirm, modify, or reverse the determination. You should note that the court's decision on the appeal is binding on all parties named in the determination. The court's decision is final and there is no right of appeal against it.

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This page was last updated on 8 October 2025

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS134660.

Topics:

Money and consumer rights > Consumer protectionCrime and justice > Courts and legal help

242: Determinations binding on scheme members and certain other parties, or

"Decisions made by a dispute resolution scheme must be followed by all parties involved."

244: Procedure on appeal, or

"What happens when you appeal a decision about telecommunications"

Part 7Consumer matters
Dispute resolution schemes

243Appeals against determinations

A consumer or any other party to the dispute who is not a scheme member may, within the time allowed under section 244(1), appeal to the District Court against a determination.
The court may confirm, modify, or reverse the determination appealed against.
The decision of the court on the appeal is binding on all persons named as parties in the determination, and there is no right of appeal against the court’s decision.

Compare

2001 No 103 s 155ZK

Notes

Section 243: inserted, on 13 November 2018, by section 36 of the Telecommunications (New Regulatory Framework) Amendment Act 2018 (2018 No 48).