Social Security Act 2018

Other provisions - Regulations

438: Regulations: application for benefit: making of, help with, lapse, and deemed receipt

You could also call this:

“Rules for applying for benefits and getting help with your application”

The Governor-General can make rules about how you apply for benefits. These rules can do many things:

They can set deadlines for when you need to give your application form and other information to the Ministry of Social Development (MSD). They can also allow MSD to extend these deadlines if needed.

If you don’t meet these deadlines, your application might not be accepted or you might not get the benefit.

The rules can say that your application is counted as received on the day you first contacted MSD about it. This is important for when your benefit might start.

If you speak te reo Māori and ask for help, a government worker who knows te reo Māori must help you with your application for free.

You don’t have to say exactly which benefit you’re applying for. MSD can give you a different benefit if they think it’s better for you.

MSD can ask for proof of your costs if they think you should get a youth support payment.

MSD can decide not to make you fill out an application form or give some information if they don’t think it’s needed.

If you need to travel for something MSD approves, like a medical check, they can pay for your travel and where you stay. They can give you money before you go or pay you back afterwards.

MSD can make special rules about paying for travel in some cases.

There are also rules about when you need to ask for money back if MSD pays for something for you.

These rules are called ‘secondary legislation’, which means they are published in a special way.

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Part 8 Other provisions
Regulations

438Regulations: application for benefit: making of, help with, lapse, and deemed receipt

  1. The Governor-General may, by Order in Council, make regulations for the purposes of section 297.

  2. Regulations made under subsection (1) may (without limitation) do all or any of the following:

  3. specify the deadlines for receipt by MSD of the following:
    1. an application form completed to MSD’s satisfaction:
      1. supporting evidence reasonably required by MSD:
      2. specify exceptions to those specified deadlines:
        1. allow MSD to extend those prescribed deadlines:
          1. provide for lapse of an application, or prohibit grant of a benefit, or both, unless those prescribed deadlines (if applicable, as they are extended by MSD under the regulations) are met:
            1. provide for a duly completed and timely application to be taken for commencement of benefit purposes and stand-down period purposes to have been received on the date of first contact by or on behalf of the applicant:
              1. provide for all reasonable help in te reo Māori to be given by an employee of the State services (as defined in section 5 of the Public Service Act 2020), without fee or other consideration, in connection with an application for a benefit, if—
                1. the applicant is a Maori (within the meaning of section 4 of the Maori Land Act 1993), and asks for help of that kind; and
                  1. the employee has the necessary knowledge of te reo Māori:
                  2. provide that an application need not refer to a particular kind of benefit:
                    1. provide that an application does not, by referring to a particular kind of benefit, prevent MSD from granting any other kind or kinds of benefit:
                      1. authorise MSD to require as supporting evidence, if MSD considers that the appropriate benefit for an applicant is a youth support payment, evidence of the applicant’s specified costs:
                        1. authorise MSD to waive a requirement to complete an application form or some or all of a requirement to provide supporting evidence:
                          1. provide for travelling expenses and allowances for any applicant or beneficiary who has to be absent from that person’s regular place of residence for a purpose approved by MSD (for example, to be medically examined by, or at the, direction of MSD):
                            1. authorise MSD, in MSD’s discretion, to make advance payments to the applicant or beneficiary for meals and accommodation during the period of necessary absence, or to pay a refund, in MSD’s discretion, for actual and reasonable out-of-pocket expenses for the period of necessary absence:
                              1. provide for MSD, in any special case, and despite other regulations, to authorise payment of travelling expenses in respect of any applicant or beneficiary, or applicants or beneficiaries of any description, at rates and subject to conditions determined by MSD:
                                1. provide for receipt and deadline requirements for claims for refunds, and allow MSD to extend the deadline in any special circumstances.
                                  1. Regulations under this section are secondary legislation (see Part 3 of the Legislation Act 2019 for publication requirements).

                                  Compare
                                  Notes
                                  • Section 438(2)(f): amended, on , by section 135 of the Public Service Act 2020 (2020 No 40).
                                  • Section 438(3): inserted, on , by section 3 of the Secondary Legislation Act 2021 (2021 No 7).