Social Security Act 2018

Administration - Mandatory reviews

310C: Information for mandatory reviews of specified benefits

You could also call this:

"Providing information to keep getting your benefit"

Illustration for Social Security Act 2018

When you get a benefit, you must give MSD information they need to review it. You have to provide the information before the deadline MSD sets. MSD will tell you what information they need. If your circumstances change, MSD may ask for more information. You must give them the information in the way they ask for it. You have to give it to them by the deadline they set. If you do not give MSD the information they need, they may stop your benefit. Some benefits are exempt from being stopped, like childcare assistance. If your benefit is stopped and you still do not give MSD the information, they may cancel your benefit. There are rules about how long you have to give MSD the information after your benefit is stopped. If you are getting New Zealand superannuation, you have two years to give them the information. For other benefits, you have eight weeks to give them the information.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1577264.

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"MSD must tell you what they need to review your benefit"

Part 6Administration
Mandatory reviews

310CInformation for mandatory reviews of specified benefits

  1. For the purposes of the mandatory review specified in section 310B, the beneficiary must, before the date by which MSD is required under section 310B(1) to have reviewed a specified benefit, provide MSD with—

  2. the information that MSD has notified the beneficiary under section 310D that MSD requires for the review:
    1. the answers to questions that MSD has notified the beneficiary under section 310D that MSD requires for the review.
      1. If, as a result of giving information or answers in response to a notification described in subsection (1), MSD determines that the beneficiary’s circumstances have changed, MSD may require the beneficiary to provide information or answers—

      2. in a way that MSD specifies; and
        1. by a reasonable deadline that MSD specifies.
          1. If, in the case of a mandatory review of a specified benefit for the purpose set out in section 310B(2), the beneficiary contacts MSD before the specified deadline, MSD may extend the time allowed under subsection (1) by up to 20 working days if MSD is satisfied that the beneficiary has a good and sufficient reason for not being able to provide the information, or answer the questions, in the specified way by the specified deadline.

          2. If the beneficiary fails to comply with a requirement under this section, MSD must suspend, with effect from the end of the day before the relevant deadline set out in subsection (5), every benefit or special assistance granted under section 100 or 101 that—

          3. the beneficiary is receiving; and
            1. is not of a kind listed in subsection (6).
              1. The relevant deadline referred to in subsections (4) and (8)(a) and (b) is,—

              2. if MSD does not require information under subsection (2) and has not granted the beneficiary an extension under subsection (3), the deadline specified in subsection (1):
                1. if MSD has not granted the beneficiary an extension under subsection (3), the deadline MSD has specified under subsection (2):
                  1. if MSD has granted the beneficiary an extension under subsection (3), the extended deadline.
                    1. The kinds of benefits referred to in subsection (4)(b) are the following:

                    2. a child disability allowance:
                      1. an orphan’s benefit:
                        1. an unsupported child’s benefit:
                          1. a youth payment:
                            1. a young parent payment:
                              1. childcare assistance:
                                1. New Zealand superannuation (other than New Zealand superannuation that is being paid at a rate specified in clause 1 of Part 2 of Schedule 1 of the New Zealand Superannuation and Retirement Income Act 2001):
                                  1. a veteran’s pension:
                                    1. assistance paid under the guaranteed childcare assistance programme.
                                      1. If MSD suspends a benefit under subsection (4) and the beneficiary does not provide the information required under subsection (1) or (2) within the relevant period set out in subsection (8), MSD must cancel the benefit or special assistance granted under section 100 or 101.

                                      2. The relevant period referred to in subsection (7) is,—

                                      3. if the suspended benefit is not New Zealand superannuation paid at the rate specified in clause 1 of Part 2 of Schedule 1 of the New Zealand Superannuation and Retirement Income Act 2001, a period of 8 weeks starting immediately after the relevant deadline set out in subsection (5):
                                        1. if the suspended benefit is New Zealand superannuation paid at the rate specified in clause 1 of Part 2 of Schedule 1 of the New Zealand Superannuation and Retirement Income Act 2001, a period of 2 years starting immediately after the relevant deadline set out in subsection (5).
                                          1. This section does not limit sections 113, 290, and 300, and clause 2 of Schedule 6.

                                          Notes
                                          • Section 310C: inserted, on , by section 4 of the Social Security (Mandatory Reviews) Amendment Act 2025 (2025 No 30).