Part 6Administration
Mandatory reviews
310DMSD must notify or advise beneficiaries
For the purposes of the mandatory review specified in section 310B, MSD must, at least 20 working days before the date by which MSD is required under section 310B(1) to have reviewed a specified benefit, inform the beneficiary of—
- the information that it requires for the review:
- the questions for which it requires answers for the review.
When requiring information under subsection (1), MSD must give the beneficiary a notice that—
- states—
- that MSD is required to review the specified benefit in accordance with section 310B; and
- the date by which the beneficiary is required to provide the information or answer questions; and
- that, unless an exception, exemption, or extension applies, the beneficiary’s benefit will be suspended if the beneficiary fails to provide the information by the deadline specified in section 310C(1) or (2) or the date specified in an extension given under section 310C(3); and
- that MSD is required to review the specified benefit in accordance with section 310B; and
- specifies—
- any information that MSD, under section 310C, requires the beneficiary to provide for the mandatory review; and
- the way in which that information must be provided; and
- any questions that MSD, under section 310C, requires the beneficiary to answer for the mandatory review; and
- the way in which those questions must be answered; and
- the deadline for providing that information or answering those questions.
- any information that MSD, under section 310C, requires the beneficiary to provide for the mandatory review; and
Subsections (1) and (2) do not apply if, at the time that MSD is required to give a notice under that subsection, the specified benefit—
- is suspended; or
- is not for the time being payable under this Act, for example, under—
- section 217 (benefit not payable during custody in prison or on remand); or
- section 219 (general rule: benefit not payable while beneficiary absent from New Zealand).
- section 217 (benefit not payable during custody in prison or on remand); or
However, if the suspension ends and the specified benefit becomes payable under this Act, or the specified benefit otherwise becomes payable under this Act, MSD must, as soon as practicable, take reasonable steps to advise the beneficiary of the matters set out in subsection (2).
Notes
- Section 310D: inserted, on , by section 4 of the Social Security (Mandatory Reviews) Amendment Act 2025 (2025 No 30).


