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Land Transport Act 1998

Motor vehicle registration and licensing - Register of motor vehicles

240: Complaints procedure

You could also call this:

“How to complain about decisions made by the Registrar and what happens next”

You can make complaints to the Attorney-General if you disagree with a decision made by the Registrar under section 239(1) or (2).

When the Attorney-General gets a complaint, they can look into it. After investigating, the Attorney-General has two options. They can either agree with what the Registrar decided, or if they think your complaint is valid, they can change the Registrar’s decision.

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Part 17 Motor vehicle registration and licensing
Register of motor vehicles

240Complaints procedure

  1. Complaints may be made to the Attorney-General against a decision of the Registrar made under section 239(1) or (2).

  2. The Attorney-General may investigate a complaint and either—

  3. confirm the decision of the Registrar that was the subject of the complaint; or
    1. if the Attorney-General considers that the complaint is valid, reverse the Registrar’s decision.

      Compare
      Notes
      • Section 240: inserted, on , by section 32(3) of the Land Transport Amendment Act 2009 (2009 No 17).