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Local Government (Water Services) Act 2025

Provision of water services: operational matters - Charges for water services

91: Water organisation must publish list of charges

You could also call this:

"Water companies must show their prices online so you can see what they charge."

Illustration for Local Government (Water Services) Act 2025

If you are a water organisation, you must publish a list of your water services charges on a website that everyone can access. You need to make sure the list is easy to understand and update it as soon as you can after you change the charges. You have to publish the list of charges for the next financial year before the current financial year ends. However, you do not have to publish charges that you think are special or unusual for certain customers.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1004374.

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Part 3Provision of water services: operational matters
Charges for water services

91Water organisation must publish list of charges

  1. A water organisation must—

  2. publish a list setting out the water services charges that apply to its annual billing period on a publicly accessible internet site maintained by, or on behalf of, the water organisation in a format that is readily accessible; and
    1. update the list as soon as is reasonably practicable after changing the charges.

      1. For the purposes of subsection (1)(a), the water organisation must publish the list of charges that will apply in a financial year no later than the last day of the previous financial year.

      2. However, the water organisation is not required to comply with subsection (1) in respect of water services charges that the organisation considers to be customised or otherwise unusual.