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Local Government (Water Services) Act 2025

Provision of water services: operational matters - Water services networks: connections - Internal reviews

153: Notice of decision on internal review

You could also call this:

"The water service provider tells you their decision about your complaint."

Illustration for Local Government (Water Services) Act 2025

When a water service provider makes a decision about your internal review, they must tell you about it as soon as they can. The chief executive of the water service provider must write to you with the decision they made about your internal review. They must also tell you why they made that decision, which is based on what they decided in accordance with section 152.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1446982.

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152: Decision of water service provider, or

"The water service provider rethinks their decision and makes a new one within 20 working days."

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154: Stay of reviewable decision on internal review, or

"Stopping a decision while it's being reviewed"

Part 3Provision of water services: operational matters
Water services networks: connections: Internal reviews

153Notice of decision on internal review

  1. As soon as practicable after the water service provider makes a decision in accordance with section 152, the chief executive of the water service provider must notify the applicant in writing of—

  2. the decision on the internal review; and
    1. the reasons for the decision.