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Local Government (Water Services) Act 2025

Provision of water services: operational matters - Water services networks: connections - Internal reviews

151: Internal review of decision under bylaw for purposes of connection

You could also call this:

"Checking a decision about connecting to a water service if it's declined"

Illustration for Local Government (Water Services) Act 2025

If your application to connect to a water service network is declined, you can ask the water service provider to review that decision, which is called the original decision. You must ask for this review within 20 working days of finding out about the original decision, or by a later date that the water service provider agrees to. You will need to make your request in the way and format that the water service provider requires.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1446708.

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Government and voting > Local councilsEnvironment and resources > Food and water safety
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150: Requirements of 3-step approval process for connections, or

"Getting approval to connect to a water network: 3 steps to follow"

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152: Decision of water service provider, or

"The water service provider rethinks their decision and makes a new one within 20 working days."

Part 3Provision of water services: operational matters
Water services networks: connections: Internal reviews

151Internal review of decision under bylaw for purposes of connection

  1. A person whose application for a connection to a water service network is declined may apply to the water service provider for an internal review of that decision (the original decision).

  2. A person who applies for an internal review must do so—

  3. no later than—
    1. 20 working days after the day on which the original decision first came to the person’s notice; or
      1. any later date that the water service provider allows; and
      2. in the manner and form required by the water service provider.