Part 4Planning, reporting, and financial management
Planning: Statement of expectations
229Statement of expectations: process and limits
The shareholders of a water organisation may provide only 1 statement of expectations to a water organisation at any time.
If a water organisation receives a statement of expectations that is inconsistent with a direction or requirement imposed by a regulator, the regulator’s direction or requirement prevails to the extent of the inconsistency.
The shareholders of a water organisation must publish, on an internet site maintained by or on behalf of 1 or more of the shareholders, the process that the shareholders must follow to prepare a statement of expectations.
The process to prepare a statement of expectations must include the following:
- the shareholders must provide a draft of the statement of expectations to the water organisation:
- the shareholders must give the water organisation a reasonable opportunity to review the draft statement and provide comments:
- the shareholders must consider any comments provided by the water organisation before finalising the statement of expectations.
In subsection (2), regulator means 1 or more of the following:
- the Water Services Authority:
- the Commerce Commission:
- a regional council or unitary authority (as that term is defined in the LGA 2002) in whose region the water organisation provides water services.


