Local Government (Water Services) Act 2025

Provision of water services: operational matters - Accessing land to carry out water services infrastructure work - General requirements

165: Internal review process

You could also call this:

"Checking a decision again: how it's reviewed and decided within 20 working days"

Illustration for Local Government (Water Services) Act 2025

When you ask for a review of a decision, the reviewer has to look at it and make a decision within 20 working days. This starts after the owner of the land has had 10 working days to respond to the water service provider's notice under section 162. The reviewer can ask the water service provider and the owner of the land for more information to help them make a decision.

The water service provider or the owner of the land must give the reviewer the information they ask for within a certain time, which is at least 5 working days. The reviewer might decide to have a meeting with the water service provider and the owner of the land to discuss the matter.

If the reviewer decides to have a meeting, they must tell the water service provider and the owner of the land when and where the meeting will be, and give them reasonable notice.

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This page was last updated on 31 August 2025

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS1446333.

Topics:

Government and voting > Local councilsEnvironment and resources > Food and water safety

164: Provider must conduct internal review, or

"Water providers must check their decisions if landowners say no to work on their land"

166: When parties do not participate, or

"What happens if someone doesn't take part in a review about water services"

Part 3Provision of water services: operational matters
Accessing land to carry out water services infrastructure work: General requirements

165Internal review process

The reviewer must review and determine the matter within 20 working days after the expiry of the 10 working days in which the owner of the land must respond to the water service provider’s notice under section 162.
The reviewer may ask for further information from the water service provider and the owner of the land.
If the reviewer asks for further information, the provider or owner asked must provide the information within the period (of not less than 5 working days) specified by the reviewer.
The reviewer may, but is not required to, convene a meeting with the provider and the owner of the land.
If the reviewer decides to convene a meeting, the reviewer must give the provider and the owner of the land reasonable notice of the date, time, and place of the meeting.